Dedicated Bandwidth
MISP’s dedicated internet access (DIA) is a high-quality Internet connection, especially designed for corporate and large businesses that need a stable, high-speed direct access to the Internet. Our DIA enables critical communications through high-speed, secure bandwidth that empowers performance, applications and data access to drive your business. This service is suitable for corporate enterprises of all sizes seeking to establish a high performance, reliable connection to the Internet.
Service Advantages
High performance, scalable with low latency
Businesses can enjoy the exceptionally reliable performance and unlimited data usage. Our customers get amazing internet speeds even at peak hours
Service Level Agreement (SLA)
Our carrier grade, industry leading guarantees service uptime levels of over 99.9%
Secure
Provisioned over dedicated Wireless Network.
MBG
MISP offers money-back guarantee. If you are not happy, MISP will refund 100% of your money up to 30days from the start of your contract.
24×7 monitoring
A professional team of customer support engineers will assure that your internet connection perform at optimum levels without any service outages
DDoS Protection
Latest and most sophisticated, DDoS prevention and mitigation systems were put into service to ensure committed
Service Level Agreement (SLA)
The Dedicated Internet Access Service at MISP is now backed by a powerful service level agreement (SLA), which stands as a written guarantee to maintain the service required at the highest possible standard. MISP SLAs are wide-ranging, and are used to manage the services of business customers around certain key parameters with clearly defined objectives.
- Availability
- Performance
- Incident management
- Reliability
With MISP Bandwidth-on-Demand capability, you simply commit to a minimal amount of bandwidth that you need on an average monthly basis. Should your network usage rise above the committed level, the MISP network connection automatically expands to accommodate the extra traffic, without the need to pre-schedule bandwidth bursting. Bandwidth-on-Demand also maintains your network Quality of Service (QoS) settings to ensure better performance.
Fast, reliable connectivity for current and future needs
VISP provides a dedicated link into your premises. It delivers reliable bandwidth and customizable to your needs. The solution is capable of delivering up to 100% service uptime guarantee, a commitment to deliver uninterrupted network uptime for your business.
We know you need an Internet connection that exceeds expectations, VISP Dedicated Internet Access (DIA) provides the dedicated high-speed access businesses need in order to support online tasks telephony, video conferencing, e-commerce, security, remote teleworking, cloud services and the full range of Internet- based communications.
Unsurpassed Performance
It is our goal to deliver unmatched service performance for your business. We backup service performance by committing to industry-leading SLAs and SLOs.
Key Specifications
AttributesAvailability
Dedicated ServiceYes
High Quality of ServiceYes
Shortest path to InternetYes
Gateway
DDoS ProtectionYes
Service Level AgreementYes
Network UptimeYes
Cost Savings99.9%
Availability
Our Dedicated Internet service is delivered over DSP network. From North to South, East to West we provide enterprise-grade internet services to all your corporate locations, so you don’t have to worry.
- Almost everywhere in Lebanon
- Peering with Licensed Data Provider
- Very fast installation
MISP SLA
We are the only Service Provider in Lebanon to offer a real industry Service Level Agreement (SLA). That is our commitment to provide our customers the most outstanding service possible.
LatencyPacket DeliveryAvailability
< 75 ms> 99%99.99%
MISP SLO
We are the only Service Provider in Lebanon to offer a real industry Service Level Agreement (SLA). That is our commitment to provide our customers the most outstanding service possible.
Respond to TroubleMTTR
< 10 minutes< 3 hours
Support
We have created our Response System to ensure any potential issues are addressed proactively by 24/7/365 by our (NOC) backed by highly skilled engineers.
Our Dedicated Internet service is proactively monitored 24/7/365 by our Network Operations Center (NOC) to ensure your service meets and exceeds your expectations.
DDoS Protection When business services and applications are down, the impact can have several consequences such as direct loss of revenue, damage to reputation and lower employee productivity. That’s why VISP Internet services are offered with DDoS protection; you get the protection, visibility and control you need to stop DDoS attacks before they reach your network.
Our Network
We designed our network to exceed 99.99% uptime. Failures do happen but the core network has been designed to keep running in the event of failure situations and here are some of the elements we have built-in;
- All core nodes are located in facilities with multiple battery backup and generators.
- All core devices contain multiple power supplies
- We use the most sophisticated alarm and monitoring systems. Any outage is predicted hours before it occurs
- Routing interface cards all in active/active with instant failover and hot swap capability.
- All core links are diverse, in the event of failures alternate paths are switched in within 30ms to ensure continuity with no customer influence.
In combination with the above all network links are constantly monitored and capacity management employed to make sure that no links exceed 80% capacity for external access and 50% on the core so even in the event of failures you keep running at full speed.
Service Advantages
MISP will dedicate a specialized project manager to oversee the entire implementation process. The project manager will specifically:
- Manage the overall service delivery and handover to service operations
- Provide regular project status and project updates to customer
- Ensure the service is delivered as per the mutually agreed timelines and as per customer’s requirements
- Facilitate the early identification and resolution of any potential delivery problems
- Ensure accurate billing is generated to customer
Customer Mgmt. Tool
MISP support teams will work along with Customer IT staff to determine the ideal solutions that fit with their business and technical needs. To support our customer base we have deployed a state-of-the-art Network Operations Center. Inmobiles will have direct access to MISP’s NOC service desk and this will be the single point of contact for incident management, in addition, to actively monitoring, owning incidents and responding to questions from inmobiles.
Prior Service Installation
MISP will dedicate a specialized project manager to oversee the entire implementation process.
The project manager will specifically:
- Manage the overall service delivery and handover to service operations
- Provide regular project status and project updates to customer
- Ensure the service is delivered as per the mutually agreed timelines and as per customer’s requirements
- Facilitate the early identification and resolution of any potential delivery problems
- Ensure accurate billing is generated to customer
After Service Installation
MISP support teams will work along with Customer IT staff to determine the ideal solutions that fit with their business and technical needs. To support our customer base we have deployed a state-of-the-art Network Operations Center. inmobiles will have direct access to MISP’s NOC service desk and this will be the single point of contact for incident management, in addition, to actively monitoring, owning incidents and responding to questions from inmobiles.
MISP provides:
- Dedicated Network Engineers
- Secure Network Operations
- 24x7 end-t-end customer support & Proactive monitoring and management