Customers’ Waiting Areas

For some businesses, such as automotive, fuel stations, clinics, and many others, the waiting room is at the core of the operation. Indulge your customers while a service is being performed, as they sit and wait. Every minute a customer spends unhappily waiting increase1s your risk for complaining customers, and even negative social media feedback.

When clients interact with colleagues, friends, answer emails, or watch YouTube or Facebook videos while waiting, they’re far less likely to notice the time passing. When your consumers are happy, they’re more likely to return, more likely to leave a positive review for your company, and far more likely to recommend the company to a friend.